FAQs

& JULIET is now playing at Crown Theatre, Perth until 8 February 2024 and at Sydney Lyric Theatre from 28 February 2024

HOW CAN I PURCHASE TICKETS?

The only authorised ticket seller for & JULIET tickets at Crown Theatre, Perth and Sydney Lyric Theatre is Ticketmaster. Additionally, tickets will be available through our ticket lottery partner, TodayTix (ABN 65 628 868 397).

If you attend & JULIET with a ticket purchased via an unauthorised re-seller such as Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia, Queen of Tickets, Ticketblaster, Ticket Merchant or otherwise, you may be refused entry to & JULIET.

If you have purchased tickets from an unauthorised re-seller and receive downloadable print at home tickets, these are not valid and will not be honoured.

THE LOTTERY

Enter for a chance to purchase $45 Lottery tickets to & JULIET at Crown Theatre, Perth and Sydney Lyric Theatre, exclusively on TodayTix. Download the TodayTix app on your iOS or Android device and enter weekly. Please visit the TodayTix website here for further details on how to enter and when Lottery tickets will become available.

HOW MANY TICKETS CAN I BUY?

There is a 10-ticket limit per transaction.

WHAT IF I WANT TO ACCESS GROUP SALES AND BOOK MORE THAN 10 TICKETS?

& JULIET offers Group Discounts for Adult and School groups of 10+.

For more information about Groups in Perth, click here. For more information about Groups in Sydney click here.

CAN I GET A REFUND OR EXCHANGE MY TICKETS FOR ANOTHER DATE ONCE I PURCHASE MY TICKETS?

As with all ticket purchases, we recommend that you check / confirm dates and times of the performance you intend to purchase before completing the checkout on Ticketmaster as we cannot exchange or refund tickets once they are confirmed.

There are no refunds or exchanges on tickets once they are purchased if you change your mind or for personal reasons.

WHY ARE THERE TICKETS ONLINE THAT ARE TWICE AS EXPENSIVE AS YOUR LISTED TICKET PRICES?

If you search & JULIET on the internet, you will likely find several re-sale sites advertising & JULIET tickets at prices higher than those on our official site. Be aware of what website you are on before you make any purchase. Ticketmaster is the authorised ticket seller for & JULIET at both Crown Theatre, Perth and Sydney Lyric Theatre If you attend & JULIET with a ticket purchased via an unauthorised re-seller such as Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia, Queen of Tickets, Ticketblaster, Ticket Merchant or otherwise, you may be refused entry to & JULIET.

Tickets for & JULIET are only distributed by mobile tickets or in person collection at the box office with valid ID of the Ticketmaster account holder. If you have purchased tickets from an unauthorised re-seller and receive downloadable print at home tickets, these are not valid and will not be honoured.

WHAT IF A PERFORMANCE IS SOLD OUT?

We anticipate demand will be high for & JULIET tickets and recommend that customers book early for best availability. If the performance you wish to attend is sold out, we recommend the following:

Look further into the season for other performances.

Saturday matinees and evenings and Sunday matinees will be the performances that are highest in demand, so consider attending a Tuesday, Wednesday, Thursday or Sunday evening performance.

Continue to check back on sold-out performances in the event additional seats get released.

Make sure you are signed up to the waitlist to receive information on presales to get early access to new ticket blocks if they become available.

IS THE CROWN THEATRE, PERTH AN ACCESSIBLE VENUE & HOW DO I BOOK WHEELCHAIR/COMPANION CARD BOOKINGS?

Crown Theatre has limited dedicated wheelchair and companion seating. All bookings for these seats are handled by our ticketing partner, Ticketmaster. For more information, please refer here.

For full details of accessible facilities across the complex, please refer to our guide below.

Download the Accessible Facilities Guide

IS THE SYDNEY LYRIC AN ACCESSIBLE VENUE & HOW DO I BOOK WHEELCHAIR/COMPANION CARD BOOKINGS?

More information the venue’s accessibility is available at: https://sydneylyric.com.au/visit/accessibility.aspx

To make a wheelchair or companion card booking, call (02) 9509 3600 during business hours.

WILL THERE BE SIGNED OR AUDIO DESCRIBED PERFORMANCES DURING THE RUN?

Yes. There are currently plans underway to include Auslan Interpreted performances and audio described performances of & JULIET. Performance dates and booking details will be forthcoming.

WHAT IS THE RUNNING TIME FOR & JULIET?

Running time is approx. 2 hours and 30 minutes, including intermission.

ARE THERE THEATRICAL EFFECTS IN & JULIET?

& JULIET contains strobe lighting, loud noises, pyrotechnics and confetti canons.

IS THERE AN AGE RECOMMENDATION?

& JULIET is recommended for audiences aged 8 years and over.

HOW LONG IS & JULIET SCHEDULED TO RUN IN PERTH AND SYDNEY?

Please check the Ticketmaster website for the current dates of performances on sale.

To ensure you receive up-to-date information on & JULIET including additional performance pre-sales and ticket releases, sign up to the mailing list on our home page.

WILL I BE ADMITTED INTO THE PERFORMANCE IF I ARRIVE LATE TO THE PERFORMANCE?

It is a good idea to come to the theatre at least 45 minutes prior to the show start time noted on your ticket.

Once the performance starts latecomers will be seated at the discretion of management at a suitable break in the performance.

WHERE IS CROWN THEATRE PERTH?

Crown Theatre is located at Crown Perth, Great Eastern Highway, Burswood, WA 6100. For more information on planning your visit and the venue’s service and amenities, as well as its policies, please visit the venue’s website here.

WHERE IS THE SYDNEY LYRIC THEATRE?

The Sydney Lyric is located at 55 Pirrama Road, Pyrmont NSW 2009. For information on how to get to the Sydney Lyric, please click here.

For more information on the venue’s service and amenities, as well as its policies, please visit the venue’s website here.

Presented by Michael Cassel Group in association with MTM/LeyLine